Make sure your medical directives are respected in an emergency

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Do you worry about being a victim of medical error if you were rushed to hospital due to illness or accident? Are you anxious about receiving medical treatments you don’t want if you’re unconscious or unable to communicate?

Membership to My Medical Choice offers protection when you are at your most vulnerable.

How do we do that?

  • Avoid medical error - As soon as you subscribe, you are given a secure online account page. Add your medical history and save it online for emergency services to access when needed.
  • Let your loved ones know - Add your ICE (in case of emergency) contacts or Attorney details to your account page to ensure they will be notified if you are rushed to hospital.
  • Avoid unwanted medical procedures - Download our Advance Decision Notice (living will) template. From the list, tick off any healthcare treatments or procedures you don’t want, such as blood transfusions or certain medications. Your instructions are legally binding, so get it witnessed, then upload it to your account page. When emergency services read it, they know what treatments they can and can’t give you.

How do emergency services and medical staff know you have a living will and how to access that crucial information?


As a member, you can order jewellery tags and medical ID cards bearing your emergency access login data and a warning that an Advance Decision Notice is in place. First responders and hospital staff are trained to look out for tags and cards, so can log in to your account page using the data provided. From your account page, they can see your essential medical history and download a copy of your Advance Decision Notice. Logging in to your account page triggers an automated SMS text that warns your ICE contacts that you’re in hospital.

So, when it comes to your healthcare, My Medical Choice puts YOU in control.

How My Medical Choice works

In an emergency

If you are unable to communicate clearly in an emergency, first responders look for any medical-alert jewellery or card in your possession.

Contacts alerted

Using the data on your medical-alert jewellery or card, the first responder accesses your online profile. At this moment, an SMS alert is sent to your Emergency Contacts.

Emergency Contact

Your Emergency Contact can head straight to you, or take care of people or pets at your home. If you have uploaded a Lasting Power of Attorney, hospital staff will have access to it and know they must follow its instructions for your medical care.

Medical profile

Once logged into your account page, first responders can access your medical profile, including data on medication, allergies and surgical history. This crucial information speeds up treatment time and lowers the risk of medical error.

Legal protection

First responders can also read your Advance Decision Notice (living will). This gives specific directives for your healthcare wishes to prevent unwanted medical treatments and procedures.

Peace of mind

You and your loved ones can be confident you will receive the treatment stipulated in your personal health profile and legal documents.

Sign up here for our medical-alert service to start enjoying peace of mind